Loyalty Programs

We connect companies, employees, and customers to create innovative experiences through Loyalty Programs.

A global loyalty suite

designed to evolve with your brand.

Inspired by the stone that gives it its name, a symbol of balance and strength, Agata unites technology, data and artificial intelligence in a modular platform that adapts to any industry, profile and region.

More than a system, it is a living ecosystem where every interaction drives the value of the relationship between brand and user, a solid, scalable and secure infrastructure that supports the entire loyalty operation.

Designed to adapt to the complexity of multinational environments, its modular, API-based architecture allows for customization of each component according to the required strategy. From data management to omnichannel execution, Agata unifies technology and expertise on a world-class platform. Its purpose is clear: to ensure that every interaction generates genuine engagement, complete traceability, and measurable results.

About Us – Loyalty Programs – LMS

Loyalty Marketing Services combines experience and innovation; we are a team of professionals specializing in the design and redesign of Loyalty Programs and plans.

About Us – Loyalty Plans – LMS

Loyalty Marketing Services combines experience and innovation; we are a team of professionals specializing in the design and redesign of loyalty programs and plans.

Strategies with technology
cutting-edge

Based on the selection of cutting-edge services and technology that support the achievement of objectives, whether for the end customer, sales force, or distribution channels.

We offer greater value to
our clients

based on a personalized analysis that allows us to generate a structured commercial strategy maximizing your growth potential.

We create experiences with
omnichannel communication

identifying both physical and digital touchpoints while maintaining omnichannel communication that connects with participants.

Rewards Programs

Reward programs are a way to reward a company’s customers based on their consumer behavior. At LMS, we implement automated processes with all our clients to enhance the information gathered through our CRM. This allows us to create personalized predictions and recommendations based on each client’s preferences and needs, while always maintaining data security in accordance with the most rigorous standards.

Our commitment is to generate comprehensive solutions that achieve global positioning by offering innovative infrastructure, experience, commitment, and results.

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What is the purpose of loyalty programs?

Our loyalty programs are a valuable tool for businesses, as they allow us to gather detailed customer information and understand their purchasing preferences. This helps determine which products complement each other better, as well as which incentives are most effective at retaining customers .

These programs are especially beneficial for businesses with a large number of repeat customers. By fostering loyalty among existing customers, they save costs that would otherwise be spent on acquiring new customers , making the investment more efficient compared to traditional marketing methods.

Our LMS Services

Plataformas personalizadas y Experiencia al cliente

Customized platforms and customer experience

We identify objectives and create solid strategies that support brand growth and customer value.

Inteligencia artificial para empresas, planes de lealtad

Artificial Intelligence and Machine Learning

We obtain data based on customer histories, which we process and organize to generate predictive analyses.

Awards

We handle purchasing, inventory control, pick and pack, and national and international shipping.

OCR | Software de reconocimiento óptico de caracteres

OCR
(Optical Character Recognition)

Our information reading model allows for the easy capture of text for data processing.

Data mining

We extract, collect, and analyze information based on user trends, behaviors, and transactions.

Contact Center y Dialogflow para empresas

Contact Center and Omnichannel

We have 3 Contact Centers located in Mexico, Colombia and Peru offering immediate communication and response.

E-learning

Our platforms allow for the learning, tracking, and evaluation of various customized modules.

Point of sale integration and evaluation

We implemented real-time connectivity with POS systems, thus streamlining the transfer of information between the brand and LMS.

Gamification

We implement dynamics that create experiences of play, interest and participation.

Design and communication

We design, plan, and execute personalized communication according to
with the program.

Benefits Network

We have partners that offer benefits nationwide, both digitally and in physical establishments.

Ecommerce

We design and develop your online store so that your customers can buy any product without having to leave their workplace or home.

Our LMS Services

Agata Connect

Agata Flow

Agata Play

Agata GenAI

Agata Perks

Agata Green

Agata Life+

Agata Insight

Agata Shield

Agata Financial

Agata Connect

Integrate your digital world with the agility the present demands. Agata Connect connects POS, ERP, CRM, e-commerce, data lakes, and mobile devices through an API-first architecture and microservices, enabling a rapid and flexible implementation.

Agata Flow

With Agata Flow, every interaction comes to life. This solution orchestrates automatic journeys that accompany the customer in all stages of their relationship with the brand: enrollment, accumulation, goals, redemption, learning, and rewards.

Agata Play

Because loyalty can also be fun. Agata Play transforms the relationship with your customers into a playful experience through games, leagues, rankings, badges, challenges, and raffles.

Agata GenAI

The future of loyalty is driven by generative intelligence. Agata GenAI uses machine learning and cognitive agents to predict behaviors, offer precise recommendations, and generate personalized experiences instantly.

Agata Perks

Rewards that transcend the transaction. Agata Perks offers immediate access to a global catalog of benefits: physical products, digital certificates, experiences, travel, and more.

Agata Green

Loyalty can also transform the world. Agata Green promotes sustainability and social responsibility through redemptions with a cause, donations, environmental challenges, and carbon footprint compensation programs.

Agata Life+

More than rewards, experiences that enrich life. Agata Life+ offers a collection of benefits that cover health, education, wellness, home, and entertainment.

Agata Insight

Agata Insight converts data into intelligent actions. With interactive dashboards, automatic alerts, and predictive analysis, it transforms information into vision.

Agata Shield

Ironclad trust with international standards. Agata Shield protects information, infrastructure, and operations with certifications like ISO 27001, continuity plans, and disaster recovery.

Agata Financial

Budget management and control. This module provides complete visibility into client budget control, aligned with assigned activities. It allows for monitoring the proper execution of resources, strengthening transparency and efficiency in financial management.